VetMe Pay Privacy Policy

1. Introduction

VetMe Pay ("VetMe Pay," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and disclose information when you use VetMe Pay's services, including crypto on/off ramping, P2P trading, and related cryptocurrency transactions.

By accessing or using VetMe Pay, you acknowledge and consent to the collection, processing, and disclosure of your personal data as described in this Privacy Policy.

2. Scope & Legal Compliance

This Privacy Policy applies to all users of VetMe Pay, including:

Registered account holders
P2P buyers and sellers
Users accessing our services without an account

We comply with applicable data protection laws, including but not limited to:

U.S. Privacy Laws – Including state-specific regulations such as the California Consumer Privacy Act (CCPA).
General Data Protection Regulation (GDPR) (EU/UK users) – Applies to users in the European Union and the United Kingdom.
Anti-Money Laundering (AML) & Know Your Customer (KYC) Regulations – In jurisdictions requiring customer due diligence.

If you are located in a jurisdiction with specific privacy laws, you are responsible for ensuring that your use of VetMe Pay aligns with applicable local regulations.

3. Information We Collect

A. Personal Identification Information (KYC/AML Compliance)

To comply with AML and KYC regulations, we may collect:

Full Name
Date of Birth
Government-issued ID (passport, driver's license, national ID)
Proof of Address (utility bill, bank statement, lease agreement, etc.)
Facial Verification (selfie for identity confirmation)

B. Financial & Transaction Data

Cryptocurrency Wallet Addresses (deposits, withdrawals, balances)
Transaction Records (crypto and fiat conversions, P2P trade history)
Payment Details (if using third-party fiat payment providers)

C. Device & Usage Data

To enhance security and prevent fraud, we collect:

IP Address & Geolocation (for fraud detection and compliance)
Device Information (browser type, operating system)
Login History & Platform Interactions (timestamps, failed/successful login attempts)

4. How We Use Your Information

We process your data for the following purposes:

Identity Verification & Security: To confirm your identity for KYC compliance and fraud prevention.
Transaction Processing: To facilitate cryptocurrency trades, deposits, and withdrawals.
Regulatory Compliance: To meet legal obligations, including financial reporting and AML compliance.
Fraud Detection & Prevention: To detect and mitigate risks related to suspicious or fraudulent activities.
Customer Support & Dispute Resolution: To assist users with transaction disputes and security concerns.
Marketing & Service Improvements: To provide personalized services and relevant updates (opt-out available).

5. How We Protect Your Information

We employ industry-standard security measures to protect your data, including:

End-to-End Encryption: Sensitive user data is encrypted at rest and in transit.
Access Controls: Only authorized personnel have access to personal information.
Two-Factor Authentication (2FA): Users are required to enable 2FA for added security.
Regular Security Audits: We conduct security audits and vulnerability testing to protect user data.

While we take these security measures seriously, no online platform is entirely risk-free, and we encourage users to practice strong security habits (e.g., never sharing passwords).

6. Data Sharing & Disclosure

A. We Do Not Sell or Rent Your Data

VetMe Pay does not sell, rent, or trade personal data to third parties for marketing or advertising purposes.

B. Situations Where We May Share Data

VetMe Pay may disclose user data only in the following circumstances:

1. Regulatory & Law Enforcement Requests

If required by law, court orders, or regulatory authorities.
To comply with AML/KYC financial regulations.

2. Third-Party Service Providers (Strictly for operational purposes)

Identity verification partners (for KYC/AML compliance).
Payment processors (if using fiat services).
Fraud detection agencies (to prevent financial crimes).

3. Dispute Resolution & Legal Defense

To investigate and resolve P2P trade disputes.
If necessary, to protect VetMe Pay's legal rights.

We ensure that any third-party service providers follow data protection standards before sharing user data.

7. Data Retention Policy

KYC information is retained for a minimum of 5 years to comply with financial regulations.
Transaction records are stored for compliance, auditing, and fraud prevention purposes.
If you close your account, your data will be deleted unless required by law.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or outdated information.
Right to Erasure: Request deletion of your account and associated data (subject to regulatory retention requirements).
Right to Data Portability: Request a structured copy of your transaction history.
Right to Object: Opt-out of marketing communications.

To exercise your rights, contact us at: info@vetmeblock.com

9. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies for:

Platform security and fraud prevention
Enhancing user experience
Analyzing site performance

You can manage cookie preferences in your browser settings.

10. Third-Party Links & Services

VetMe Pay may contain links to external payment providers or services. We do not control third-party privacy practices and advise reviewing their privacy policies before using their services.

11. Data Breach Notification Policy

In the event of a data breach, VetMe Pay will:

Investigate and contain the breach immediately.
Notify affected users and provide security recommendations.
Report incidents to regulatory authorities (if required by law).

12. Changes to This Privacy Policy

VetMe Pay reserves the right to update this Privacy Policy at any time.
Users will be notified of significant changes via email or in-app notifications.
Continued use of VetMe Pay after updates constitutes acceptance of the revised policy.

13. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of Washington State, United States.
Any disputes shall be resolved exclusively through arbitration in Washington State.

14. Contact Information

For privacy-related inquiries or data requests, contact:

📧 Email: info@vetmeblock.com

🌍 Website: www.vetmeblock.com